Connect with Quotex Support: Fast and Easy Ways to Get Help
Quotex is a platform for trading and investing in various assets. With 24/7 customer service and weekend trading options, it’s never been easier to trade on your schedule. Let’s look at the many ways you can reach the Quotex support team.
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- 5 min read
If you’re a trader with Quotex, you already know it’s a secure, user-friendly trading platform that has enabled users worldwide to trade, invest, and profit.
Every top broker needs top customer support as well. Quotex takes pride in its 24/7 customer service, and customers are very satisfied with the team’s responsiveness. Since traders can also enjoy trading on weekends, support staff are available even on Saturday and Sunday.
Let’s learn more about the different ways you can contact the Quotex support team.
WHERE IS QUOTEX’S COUNTRY OF ORIGIN?
Quotex is a digital options broker owned by Soft Horizon Ltd., a licensed company in Saint Lucia. Find out more about the company and its license in this section.
Soft Horizon Ltd. owns the Quotex broker. The company is registered in Saint Lucia with license number 2023-00045.
You can find the updated company address in the footer of their homepage. Though worldwide customers can sign up with Quotex, it’s unavailable in Hong Kong, the US, and the EEA region.
WHAT ARE THE DIFFERENT MODES OF QUOTEX SUPPORT?
Like any standard broker, Quotex offers multiple ways for its users to connect with the support team. Quotex provides 24/7 support to its users and strives to resolve users’ concerns as soon as possible.
The following table details various Quotex service channels.
| Channel | Availability |
| Contact form | Available |
| Available | |
| Phone call | Available |
| Social media | Available |
| Ticket support | Available |
| Live chat | Not available |
| Whatsapp/Telegram | Available on Telegram |
| Hours | 24/7 |
Quotex Support via Contact Form
You can contact Quotex through their site’s convenient contact form. Simply fill in your information and your query and submit it. Usually, you will get a reply within one business day.
To find the contact form on the site, scroll down to the bottom of the Quotex homepage and click “Contact.”
The next screen asks you to choose whether you want to contact Quotex about an account recovery issue or something else.
You can choose “Account recovery” or “Other problem,” and you will see the following screen.
After choosing the topic, you’ll see a contact form. Here, you’ll provide your Quotex email address and your contact email and then write details of your issue. You can also attach any relevant screenshots. After clicking “Send request,” you will see a notification that your message has been submitted.
Quotex Support via Email
Another contact option is to send a direct email. You can send a detailed query to [email protected] or [email protected].
You’ll receive a confirmation email immediately, and your query will be addressed within 24 hours.
Quotex Support via Phone
Quotex can also be reached by phone at 0 806 11 00 87. Keep in mind that this phone number may not be available for all regions.
Quotex Social Media Support
Whether or not you’re new to Quotex, you should follow the company’s social media accounts to stay updated with recent developments.
Whenever you face an issue, you can also contact the broker directly through social media. Quotex’s accounts are located at the bottom of their homepage.
Quotex Ticket Support
Also, you can create a ticket through the Quotex ticket support system. To create a ticket, click the “Help” button at the bottom left of the platform after logging in.
This will open another page. Here, click “Create request” to open a new request. You can see your previous requests in the “My requests” tab.
Quotex Live Chat Support
Quotex does not offer live chat support, but you can use Quotex’s official Telegram to contact the support team and get instant responses.
Though live chat support is the most desirable contact method for most traders, Quotex is no longer providing chat support. However, it compensates for this by giving many other instant response options.
Quotex Live Support via Telegram
The best alternative to live chat support is Quotex’s official Telegram. After logging in to the Quotex platform, you will see the Telegram link in the bottom left corner. This will connect you with Quotex’s Telegram channel, allowing you to share your concerns and receive timely support.
Quotex YouTube
Finally, although YouTube is not a contact and support channel, Quotex’s official channel can help you stay updated with major developments.
THE QUOTEX FAQ SECTION
Quotex has a FAQ section that addresses the most common issues that traders run into. You can find FAQs on topics like deposits, withdrawals, bonuses, payment methods, and more.
Whenever you face an issue, instead of contacting the support team, you can first browse the FAQs section that covers the most common recurring issues of the traders. All FAQs are divided into relevant sections.
You can read FAQs for quick answers like the minimum deposit amount, withdrawal options, deposit bonuses, deposit methods, instant payments, and other such common questions.
